Shipping Policy

Last Updated: August 10, 2026

At PrabhuPriya, we strive to ensure that your agarbatti, dhoop, and fragrance products are packaged carefully and delivered to your doorstep in a safe and timely manner.

Tiranga Agarbatti

1. Order Processing Time

  • Dispatch Window: All orders are processed and dispatched within 1 to 2 business days (Monday through Saturday, excluding public holidays). iCarry.in
  • Order Cut-off: Orders placed before 2:00 PM IST on a working day will begin processing the same day. Orders placed after 2:00 PM IST or on Sundays/holidays will be processed on the next business day. iCarry.in
  • You will receive an email and/or SMS notification with your tracking details once your package has been dispatched. pushpadhara.in

2. Shipping Charges

  • Standard Shipping: Shipping rates are calculated and displayed at checkout based on package weight and destination pincode. Agarbatti Sabki
  • Free Shipping: We offer Free Shipping on qualifying domestic orders over a specified threshold (as displayed in active banners/checkout). sacproducts.in
  • Cash on Delivery (COD): If COD is available for your pincode, nominal handling or convenience charges may apply during checkout. iCarry.in

3. Estimated Delivery Timelines

Delivery schedules depend on your geographic location and our courier partner operations:

Agarbatti Sabki

Region / ZoneEstimated Delivery Time
Metro Cities2 to 4 business days
Tier-2 & Tier-3 Cities4 to 6 business days
Remote Areas & Special Zones7 to 10 business days

Please note: Delivery timelines are estimates. Unforeseen weather conditions, regional disruptions, or festive peak seasons may occasionally cause minor delays.

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4. Order Tracking

Once your order leaves our facility, you will receive a tracking link via email or SMS containing the Courier Name and Airway Bill (AWB) number. You can use this link to monitor your shipment in real time.

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5. Non-Delivery & Failed Delivery Attempts

Our logistics partners will attempt delivery up to 2 to 3 times.

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  • Please ensure the delivery address, contact number, and pin code provided at checkout are accurate and complete. Agarbatti Sabki
  • If a package is returned to us (Return to Origin – RTO) due to an incorrect address, recipient unavailability, or refusal to accept, re-shipping charges may apply to dispatch the package again. iCarry.in

6. Damaged or Lost Packages

If your order arrives with visible outer packaging damage, please photograph the unopened parcel before accepting or opening it.

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  • Reach out to us within 48 hours of delivery with clear photos/videos and your order ID. iCarry.in
  • If a shipment is marked as lost in transit by the courier company, we will issue a replacement or full refund promptly. iCarry.in

7. Contact Us

If you have any questions about your order shipment, delivery updates, or shipping inquiries, please reach out to us:

  • Email: agarbattidivision@gmail.com